June has been a busy month for our team and we’re excited to share what’s new. This month’s update is…
RingCentral is a popular business phone system, but its design, pricing, and poor support make it costly system for startups and small businesses. Check out RingCentral alternatives.
Aircall is a good option for businesses that need a virtual call center. But businesses that need a complete business phone system should look at alternatives.
Are you screening your calls yet? In this post, we share what call screening is and how you can use it to save your time.
Learn how to get a business phone number for your company and why you need a business phone.
Making calls to Canada from the US is a simple process, but beware of fees. Learn how to make calls and save money.
Learn how to set up auto-replies for your iPhone to help you automatically respond to missed calls, texts and voicemail.
Grasshopper is a popular softphone service for businesses of all sizes. In this post, we’ll go into the details of why Grasshopper is a good service, but why it may not meet the needs of modern businesses.
An auto-attendant (aka virtual receptionist) uses a phone menu to route calls. Learn how auto-attendants work and how to set them up for your business.
With the recent COVID-19 pandemic forcing many employees to work from home, businesses are quickly switching to virtual phone services. In this post, we’ll go over how virtual phone systems work, how to set up a virtual phone system, and why your business benefits from virtual numbers.
Here we show you how a VoIP phone service works, why you need it, how VoIP compares to traditional phone lines and how to find a VoIP service provider.
We’ve built a business address book inside OpenPhone to help you organize, find and share your contacts with colleagues easily. Here is how it works.
Is it legal to record phone calls? In this post, we’ll go into the details of how different states handle call recording, how to record calls, and tips for recording calls.
Many small businesses and startups with distributed teams are embracing softphones to manage their business phone numbers. What is a softphone? How does it work? And why should you use it for your business?
Ever wanted to give a colleague access to your phone so they could respond to calls or messages on your behalf? Or set up a phone number that rings multiple people on the team? Here’s how to do it in 4 quick steps.
Many of us at OpenPhone have been working remotely for 5+ years. We’ve put together our best tips for staying productive and sane when working from home.
The current COVID-19 pandemic impacts everyone and hits small businesses the most. We want to do our part to support small business owners in this time.
Getting a US phone number is an easy process if you’re outside the US. Learn how to get a US phone number in just a few minutes.
Google Voice is a popular Voice over IP (VoIP) service for many businesses. Because it’s a free product and easy to use, many small and startup businesses use the service as their business phone. However, it’s not a product meant for business use.
Many businesses now offer customer support via text. Before jumping on the business texting bandwagon, here are tips, tricks, and best practices to keep your texting professional, considerate and friendly.