Grasshopper is a popular softphone service for businesses of all sizes. In this post, we’ll go into the details of why Grasshopper is a good service, but why it may not meet the needs of modern businesses.

An auto-attendant (aka virtual receptionist) uses a phone menu to route calls. Learn how auto-attendants work and how to set them up for your business.

With the recent COVID-19 pandemic forcing many employees to work from home, businesses are quickly switching to virtual phone services. In this post, we’ll go over how virtual phone systems work, how to set up a virtual phone system, and why your business benefits from virtual numbers.

Here we show you how a VoIP phone service works, why you need it, how VoIP compares to traditional phone lines and how to find a VoIP service provider.

Is it legal to record phone calls? In this post, we’ll go into the details of how different states handle call recording, how to record calls, and tips for recording calls.

Many small businesses and startups with distributed teams are embracing softphones to manage their business phone numbers. What is a softphone? How does it work? And why should you use it for your business?

Ever wanted to give a colleague access to your phone so they could respond to calls or messages on your behalf? Or set up a phone number that rings multiple people on the team? Here’s how to do it in 4 quick steps.