Changing locations? Moving doesn’t mean you have to let go of your phone number too. Making the decision to move is already hard enough. Especially when it comes to maintaining contact with everyone back at home. Whether that means family, friends or business clients, virtual numbers can make the process a little easier.

We’ll show you how you can keep your current US and Canadian phone numbers, no matter where you go.

Can I keep my number when moving overseas?

The short answer – yes! And it’s actually pretty simple to do.

How do I keep my mobile number when moving overseas?

Porting over your phone number to a VoIP telecommunications provider will do the trick. These services work overseas because they use the Internet as opposed to a cell tower lines to make calls. Currently, there are few reliable services you can use to keep your current phone number.

OpenPhone for US and Canada

Porting your number to a virtual phone service like OpenPhone will allow you to keep your US and Canadian number no matter where you are. OpenPhone is a modern, sleek and simple phone number app.

Making the switch is easy.

  1. Reach out to us to request a port over
  2. Send us a copy of your most recent phone bill
  3. We take care of the rest 🙂
  4. Once the port is approved from your old carrier to OpenPhone, you can start making calls from anywhere in the world.

For more details on the porting process and how it works, you can see here.

How much does it cost?

The porting process is at no cost to you when making the move to OpenPhone.

Staying with your current carrier may only work temporarily when you move. However, using your current US or Canadian carrier can really rack up a huge roaming charge.

Plus, they may cut you off if you’re roaming for over a few months. This is definitely bad for business if your move is a permanent one.

OpenPhone has unlimited calls and text no matter where you go. We allow unlimited talk and text to the US + Canada so you can stay in touch with your colleagues, clients, and friends.

See what one of our users is saying about making the move to OpenPhone after moving outside of North America:

“This past summer we moved away to Germany and my phone provider T-mobile would only allow 3 months of international roaming before it shut off my service. I set about finding the best VoIP service that would let me keep my prior number and allow me to eliminate the use of Google Voice. After weeks of searching I found OpenPhone and love it.”

J. M. Burgin, an OpenPhone user since 2019

What are the limitations when porting to a virtual phone service?

There are a few important things to keep in mind when porting your number. First thing, once you port your number to OpenPhone, it becomes a virtual phone number. This means the following:

No 2-factor authentication: Many services like Uber, Airbnb, WhatsApp, and banks, for example, don’t allow virtual phone numbers to be used for authentication (verification SMS). This is done for security purposes.

We recommend using a traditional phone number for 2-factor authentication and new account creation or you could use your new local number in the country you’re living in.

Don’t write us off just yet. Just in case, you can call up your bank in US / Canada to ask for an exception. Some banks do allow 2-factor authentication!

No international calling: If you need to call any non-US and Canadian numbers, you could use your new local number in the country you’re living in.

No emergency calls: We don’t support emergency 911 calls, you’ll need to use your personal phone number for that. You’ll need to use a local phone number in the country where you’ve moved to for any emergency calls.

How is call quality when I’m abroad?

On a strong Internet connection, you’ll have great call quality. This is for outgoing, incoming, mobile cellphone, and laptop/desktop calls! It’s very similar, if not the same as a regular cell tower carrier.

With that being said, if you’re moving to a country where Internet bandwidth is poor, the call quality will match.

When you travel back and forth, your number will work the same whether you’re coming back to the US or Canada for a visit or back home overseas.

Will my carrier minutes be used?

Nope. Like we mentioned before, we use an internet connection to make calls and texts. That’s how we are able to provide you with an unlimited calling and texting feature since we don’t use your carrier minutes, which usually have a cap. You won’t have to worry about you going over your carrier’s minute limit.

Can I still use WhatsApp and Telegram?

Yes! If you are already a WhatsApp or Telegram user, you will still be able to use those mobile applications without an issue.


Ready to make the switch? Start calling and texting from your number with the OpenPhone app from here.

Author

Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life!

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