I sent this letter to our team and investors today and since our customers are our key stakeholders, I wanted you to see it as well.
It’s crazy to think that in today’s remote world, a business phone is still associated with a landline or an…
You might be surprised, but there are many reasons why your message didn’t make it through. We’ve seen them all and will share what we’ve learned in this post.
You’ll be surprised how many companies still use faxes for processing documents of all sorts. With an online fax service, you can send and receive faxes via the Internet. Here we go over how online faxes work and share five of the best e-fax services to pick from.
In the last 6 months, we’ve been able to grow our SaaS blog’s search traffic from 500 to 30k monthly visits. In this post we share our learnings so far and how we got here.
In order to promote and sustain long-term growth, it is essential to effectively collect, organize, and implement high-quality customer feedback. Here we share what works for us.
We wanted to give back to the startup community and decided to publish our Y Combinator application. Hope it helps you on your journey and encourages you to apply to YC.
Zapier saves us 10+ hours of manual work every week. Here we share how we use Zapier at OpenPhone and how you can use it to automate processes, save time, and accelerate growth.
As more teams are going remote, virtual mailboxes have become critical tools. Learn how a virtual mailbox can simplify your business operations and how to get one.
HubSpot provides tools for companies and organizations to optimize their sales, marketing, and/or customer support. Offering a free CRM, HubSpot…
OpenPhone for Mac, Snippets, Call waiting on iOS, Tons of Android improvements, and upcoming Zapier integration. Here’s what’s new in July.
Wow your customers, prospects, and colleagues with these handy text message templates for customer service, sales, customer onboarding, and much more.
Aircall is a good option for businesses that need a virtual call center. But businesses that need a complete business phone system should look at alternatives.
June has been a busy month for our team and we’re excited to share what’s new. This month’s update is…
Are you screening your calls yet? In this post, we share what call screening is and how you can use it to save your time.
Making calls to Canada from the US is a simple process, but beware of fees. Learn how to make calls and save money.
Learn how to set up auto-replies for your iPhone to help you automatically respond to missed calls, texts and voicemail.
An auto-attendant (aka virtual receptionist) uses a phone menu to route calls. Learn how auto-attendants work and how to set them up for your business.