OpenPhone vs Grasshopper

Grasshopper is a legacy business phone system from the early 2000s. OpenPhone is a modern platform that can grow with your business.

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Don't just take our word for it

We've asked hundreds of customers who have switched from Grasshopper to OpenPhone to share their reasons. They gave us a handful of clear answers.
kelly-saunders

Kelly Saunders

Founder @ Abstract Energy
"I tried a few different VOIP products including Grasshopper and found the software to feel very outdated - kind of like a webpage from the late 1990s or early 2000s. I switched to OpenPhone because the user experience is super clean and easy to use. I have all the tools I need and new features are being released all the time."
david-radparvar

David Radparvar

Co-Founder @ Holstee
"We love the simple and beautiful interface of OpenPhone. There is nothing wrong with Grasshopper, we used it for years and it worked, but in comparison to OpenPhone, it feels decades out of date. In the short time, we have been with OpenPhone it's awesome to see how many new features they are continuing to add to an already robust offering. And price-wise it's a no-brainer."
viktoria-olskaia

Viktoria Olskaia

Owner and CEO @ Classmaids
"I really like the OpenPhone call recording feature which Grasshopper doesn't have. And porting my two business numbers was super easy. I appreciate OpenPhone's straightforward interface and all the help I got setting up the service."
Professionals at the world's leading companies choose OpenPhone for their communications
getround
Deloitte
Bungalow
Y Combinator
Sonder
Ramp
Yale University

Feature comparison

Here's how we compare side by side. While it's nice to check those boxes, we want to make sure you actually enjoy using OpenPhone. So give it a try and see what you think.
Feature
Price per month
Unlimited calling
SMS, MMS
Voicemail to text
Set business hours
Additional phone numbers
Number porting
Call recording
Shared phone numbers
Group text messaging
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
OpenPhone
Price per month
$10 per user
Unlimited calling
SMS, MMS
Voicemail to text
Set business hours
Additional phone numbers
$5 per number
Number porting
Call recording
Shared phone numbers
Group text messaging
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
Grasshopper
Price per month
$29/number per month
Unlimited calling
SMS, MMS
Voicemail to text
Set business hours
Additional phone numbers
$10 per number
Number porting
Call recording
Shared phone numbers
Group text messaging
Not available with Canadian numbers
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
Last Updated: April 2021
Why businesses switch from Grasshopper to OpenPhone

Record your calls

  • Record your calls for training or compliance: You're missing out on this with Grasshopper, but OpenPhone's got you covered.

  • Set up auto-recording: OpenPhone will help make sure you never forget to record a call. ⚡️

  • Share call recordings with your team: Get feedback from your manager, help onboard new hires, and more.

openphone-vs-line2-1-min

Shared numbers

  • A shared inbox for calls and texts: Grasshopper offers a phone menu to route calls. OpenPhone unlocks the ability for your team to call and text your contacts in a single space.

  • Team up on your communications: OpenPhone allows multiple people to call and text from a single phone number. 🔥

  • The line is never "busy": Your team can place calls from the same shared number simultaneously.

openphone-vs-line2-min

Build stronger relationships

  • Dedicated business address book: OpenPhone helps you separate your professional and personal contacts.

  • Custom properties on contacts: Capture all the information you and your team care about.

  • Collaborate with your team: Mention your teammates in private notes to collaborate on communications.

openphone-vs-line2-3-min

Integrations with tools you use

  • No more "busy work": OpenPhone is the Grasshopper alternative that connects with thousands of applications you already use so you can save time and automate mundane work.

  • Bring along your contacts: Importing contacts is a piece of cake through our Google Contacts integration or a CSV file.

  • Keep everyone on the same page: Through the Slack integration, OpenPhone helps you surface customer feedback to all the relevant channels.

openphone-vs-google-voice-4-min

Port your Grasshopper number to OpenPhone

Have an existing phone number with Grasshopper or another service? We can port it to OpenPhone for you, absolutely free.
😎

Leave all the work to us: You fill out a 1-minute form and we do the rest. Find out more here.

👍

No service interruptions: Your phone number will work with Grasshopper up until the port date (and switch to OpenPhone beyond).

🚀

Seamless transition: Before submitting your port request, try out OpenPhone for free with a temporary number so you can explore the platform.

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Why customers love us
support

A support team that's here for you

One of the key reasons many choose OpenPhone is our customer service. We're responsive, want to hear what features you'd like to see added, and always here to help with email support available. Our team also continually adds new features.

cup

The #1 rated business phone

Thousands of professionals and companies trust OpenPhone to stay on top of all their work conversations, so you're in good company. Check out why OpenPhone is the #1 rated business phone on G2.

speed

Getting started is straightforward

You'll be up and running with OpenPhone in under a minute. Everything you need from setting your business hours to creating your voicemail greetings is incredibly easy.

The Grasshopper alternative you've been looking for

Ready to switch? Try OpenPhone for free.
Find out how OpenPhone compares to other services