OpenPhone vs Vonage

Vonage serves consumers and companies without focusing on either. Say hello to the modern business platform, OpenPhone.

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What our customers love since switching

Hundreds of customers shared with us why they moved from Vonage to OpenPhone. Here are a few answers.
melissa-hughes

Melissa Hughes

Principal/Owner @ Halogen Design Lab
"Vonage packed a lot of unnecessary features that most of the time didn’t work. I missed a lot of calls that didn’t come through to my phone. For all the aggravation, Vonage was not worth its hefty price tag — not to mention finding hidden fees on every billing cycle. OpenPhone is so easy to use! I haven’t looked back since."
sindee-gillespie

Sindee Lee Gillespie

Chief Executive Sales Officer @ The Feel Good Sales Shift
"I was with Vonage starting in 2008 and in the short time I have been with OpenPhone I have received more help in one month than in the previous 13 years with Vonage. The UI of OpenPhone desktop, in addition to the app, is an amazing and helpful tool. And, if that is not enough – the fact I can have talk and text using the same number has made things super easy for me."
dmitry-grafov

Dmitry Grafov

Founder @ SNTZR Inc.
"After many years with Vonage, I was happy to finally find a modern solution for my business phone needs. OpenPhone's user interface, the ease of setting a new number up, and porting the numbers from other providers made the experience seamless. OpenPhone continues to be a super reliable system. Also, their pricing is extremely affordable for any small business or sole proprietor. Highly recommended!"
Professionals at the world's leading companies choose OpenPhone for their communications
getround
Deloitte
Bungalow
Y Combinator
Sonder
Ramp
Yale University

Feature comparison

Here are the features of OpenPhone and Vonage side by side.
Feature
Price per month
Unlimited calling
Unlimited SMS texts to US & Canada
Picture messaging (MMS)
Voicemail to text
Set business hours
Extensions
Number porting
Call recording
Shared phone numbers
Group text messages
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
OpenPhone
Price per month
$10 per user
Unlimited calling
Unlimited SMS texts to US & Canada
Picture messaging (MMS)
Voicemail to text
Set business hours
Extensions
Number porting
Call recording
Shared phone numbers
Group text messages
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
Vonage
Price per month
$19.99 per line
Unlimited calling
Unlimited SMS texts to US & Canada
Additional fees apply for Canada
Picture messaging (MMS)
Voicemail to text
$4.99/mo per extension
Set business hours
Extensions
$14.99/mo per extension
Number porting
Call recording
$49.99 per month
Shared phone numbers
Group text messages
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Requires API
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
Last Updated: April 2021
Why businesses move from Vonage to OpenPhone

The most business-friendly phone

  • Get transparent pricing: All OpenPhone plans are straightforward and you're not locked in an annual contract.

  • Built for growing companies: OpenPhone works how you expect across devices with productivity and speed in mind.

  • Use anytime, anywhere: OpenPhone works wherever you go — all you need is an Internet connection.

openphone-vs-line2-3-min

Record your calls

  • Need to record your calls for quality or compliance? Vonage charges $49.99 per month for call recordings, all our plans come with it.

  • Turn recording on autopilot: Set up auto-recording in OpenPhone and you don't have to worry if a call is being recorded.

  • Store and share call recordings with your team: Get feedback from your manager or automatically push call recordings into Dropbox and other storage spots using Zaps. ⚡

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The modern communications app

  • Get the full picture: Send and receive MMS messages so you can show thanks with GIFs or troubleshoot with screenshots.

  • Enjoy work/life balance: Relax — calls after hours go straight to voicemail. Compared to Vonage, you won't pay $4.99 per extension each month for voicemail transcripts.

  • Teamwork's in the DNA of OpenPhone: Direct message teammates and use notes to share updates associated with a business contact.

Product Team 02

Shared numbers for your team

  • A shared inbox for calls and texts: Set up shared numbers for your support or sales team; multiple people can call and text from a single phone number. 🔥

  • Know what's up anytime: Get clear visibility into who's on a call or who sent a specific message.

  • The line is never "busy": Your team can place calls from the same shared number at the same time.

openphone-vs-line2-min

Port your Vonage number to OpenPhone

Want to move your Vonage number (or another provider) to OpenPhone? We can port it over for free.
😎

Leave the work to us: Just fill out a 1-minute form and let us take care of the rest. We outline the process here.

👍

No service blackouts: Your phone number will work with Vonage until the port date. Then it's on OpenPhone moving forward.

🚀

No surprises: Since OpenPhone offers a free trial, we recommend trying out the platform with a temporary number before completing your port request.

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The #1 alternative to Vonage
support

Ask us anything, we're here for you

Unlike other providers, we're just as responsive once you're a customer. Our customer service team is here to help and wants to know what features you'd like to see in the future. OpenPhone adds new features every 2-3 weeks.

cup

The top-rated business phone

You can see we care about making calling and texting the best experience possible. OpenPhone is the number one rated platform on G2 across over a dozen categories.

speed

Getting started is stress free

Activate OpenPhone in under sixty seconds. Adding business hours, voicemail greetings, and other custom settings is simple.

The Vonage alternative you've been searching for

Need to see for yourself? Try OpenPhone for free.
Find out how OpenPhone compares to other services